Frequently Asked Questions

Gingivitis is early gum inflammation that causes redness and bleeding. Periodontitis is the advanced stage, when infection damages the bone that holds your teeth in place.

Gingivitis can usually be reversed with a professional cleaning and good home care. Periodontitis cannot be fully reversed, but treatment stops it from getting worse and protects your teeth.

Scaling and root planing is done with local anaesthetic, so most patients feel very little. Your gums may be a little tender for a few days afterwards.

Most patients do well with a cleaning every six months. If you have gum disease, we may recommend visits every three to four months to keep it under control.

Yes. Cleanings and gum therapy are billed according to the BCDA Fee Guide, we direct bill most plans and we welcome Canadian Dental Care Plan patients.

Yes. For veneer and multi-crown cases we do a custom wax-up of your new smile before starting. For Invisalign we use an iTero scanner to create a virtual image of your teeth and show you immediately what your after will look like.

Yes. We offer a two-year warranty on fillings, crowns, bridges and veneers. If there is a chip or fracture we will redo the work at no cost to you.

We claim insurance directly whenever we can, and we always charge only the BC Fee Guide for general dentists.

We don't offer treatment under general anesthetic, but we do offer conscious oral sedation to help you feel relaxed during your dental treatment.

Bonding usually lasts several years with good care. It can chip or stain over time, but it is easy to repair or refresh.

Most bonding needs no freezing at all because little or no enamel is removed. It is one of the most comfortable cosmetic treatments.

Composite does not change colour with whitening. If you would like whiter teeth, we recommend whitening first and then matching the bonding to your new shade.

Bonding is quicker and more conservative, ideal for small repairs. Veneers last longer and suit bigger changes in shape or colour. We will explain both at your consultation.

Brush and floss as usual, avoid biting hard objects, and limit coffee, tea and red wine to help the bonding keep its colour.

With good brushing, flossing under the bridge and regular checkups, a bridge can last many years. We check it at every visit.

The teeth are numbed before any preparation, so most patients feel little more than pressure. Mild sensitivity afterwards usually settles within a few days.

An implant replaces the root and does not rely on neighbouring teeth, while a traditional bridge uses them for support. We will explain the pros, cons and costs of each for your situation.

Brush twice a day and use floss threaders, a water flosser or small interdental brushes to clean under the replacement tooth. Our hygienists will show you how.

Many plans cover part of the cost of a bridge. We direct bill most insurance plans, follow the BCDA Fee Guide and welcome Canadian Dental Care Plan patients.

Most cleanings are comfortable and painless. Patients with sensitive teeth or gum inflammation may feel mild discomfort, which our team works to minimize.

Professional cleanings often remove surface stains from food, beverages and tobacco. More significant discolouration may benefit from professional teeth whitening.

Brushing and flossing are essential, but they cannot remove hardened tartar. Professional cleanings remove the buildup home care can't address.

Most children should visit every six months for preventive exams and cleanings, though some may need more frequent care.

Pain that keeps you awake, swelling in the gums or face, a fever, or a tooth that is knocked out or badly broken needs same-day care. Call our Fleetwood or Newton clinic and we will see you as soon as possible. Mild, on-and-off sensitivity should still be checked, so book an exam within the week.

Yes. Our digital X-rays use up to 80% less radiation than traditional film, and we only recommend a 3D CBCT scan when it changes how we plan your care.

That is exactly what a diagnostic exam is for. Book an evaluation and we will examine, image and explain before any treatment is recommended.

We direct bill most insurance plans at both clinics and welcome CDCP patients. See our Insurance & Coverage page or ask our team before your visit.

Both Surrey clinics keep same-day appointments for urgent concerns. Call as early in the day as you can and we will fit you in.

It depends on how many teeth are missing and your goals. At your consultation we'll walk through full, partial, implant-supported and immediate options with clear pricing for each.

Yes, computer-aided design creates dentures that blend with your facial structure and look genuinely lifelike.

Our digital workflow means fewer visits and quicker turnaround than traditional methods, and immediate dentures can be planned for the same day.

Generally, we allow emergency patients to come in right away during office hours. Although there may be a bit of a wait, this ensures you will be seen as soon as possible.

If you call our office after hours, the voicemail provides the dentists' personal phone numbers. Leave a message and the dentist will call you back as soon as possible.

Yes, your emergency dentist explains what's happening during the exam and gives you a summary of the findings. You are a full partner in your oral health care, and we have great digital tools to make sure you understand what's happening in your mouth.

EMFACE is a non-invasive treatment that combines radiofrequency and HIFES energy to tone facial muscles and build collagen. There are no needles and no downtime.

At Green Apple Dental we use EMFACE as part of comprehensive care. Balancing the jaw and facial muscles supports TMJ relief and gives cosmetic treatments a healthier foundation.

Each session takes about 20 minutes, and you can return to your normal day straight away.

Most patients describe a warm sensation and muscle contractions. There are no needles and no recovery time.

It depends on your goals and your jaw and muscle health. We will recommend a plan at your consultation.

Because the face and the smile are one system. Our dentists treat the jaw, muscles and teeth every day, and facial aesthetics is the natural finishing step of that care. Aesthetic treatments here are always coordinated with your dental health.

Emface is a non-invasive treatment that combines radiofrequency and HIFES energy to tone facial muscles and build collagen. No needles, no downtime, sessions of about 20 minutes. At Green Apple Dental it also supports TMJ relief by relaxing overworked jaw muscles.

No, but every aesthetics patient receives a smile and facial assessment first, because the healthiest and most natural results come from treating the foundation before the surface.

Yes. Our approach is conservative by design. We plan every treatment digitally, refine in stages and never overdo it.

By their first birthday, or within six months of their first tooth appearing.

Most first visits are relatively short and focused on helping your child feel comfortable while completing a gentle examination and discussing preventive care.

Depending on your child's age, comfort level and oral health needs, a gentle cleaning may be performed during the appointment.

Any relevant medical information, insurance details, and a list of questions you may have about your child's oral health.

That's completely normal. Our team is experienced in helping children feel comfortable and will work at a pace that helps your child feel safe and relaxed.

Yes. Professional fluoride treatments have been safely used for many years and are widely recommended by dental professionals to help prevent tooth decay.

Most fluoride applications take only a few minutes and can easily be completed during a routine dental visit.

The frequency depends on your oral health needs and cavity risk. Many patients receive fluoride treatments during their regular dental checkups.

No. While fluoride is especially beneficial for children, adults with cavity risk factors or tooth sensitivity may also benefit from treatment.

Most Invisalign consultations take about 10–15 minutes and can be done by video or in person. During your consultation at our Surrey dental clinic, we review your goals and outline your personalised treatment plan.

In most cases, no x-rays or scans are needed for your initial Invisalign consultation. We begin by understanding your goals, and if any imaging is recommended we will review it with you and explain why it may be helpful.

Most patients can begin Invisalign treatment within a few weeks of their consultation. Once your personalised plan is ready, your custom aligners are made and we guide you through each step to get started with confidence.

We start by understanding your goals and what you would like to improve about your smile. We then assess your teeth and bite and, when appropriate, use digital scanning to show a preview of your potential results. You will also receive a clear explanation of your treatment plan, timeline and fixed cost so you can make an informed decision with no pressure.

Many plans cover part of the cost, especially the crown. We direct bill most insurance plans and can send a pre-determination so you know your coverage before treatment.

Yes. We welcome CDCP patients at both clinics. Coverage for implants depends on your plan, and our team will help you check what applies.

Yes. We offer monthly payment plans and third-party financing for larger treatments like implants. Ask our team at your consultation.

An implant replaces the root as well as the tooth, protects the jawbone and does not rely on neighbouring teeth. Many patients find it the best long-term value.

Book an implant consultation. After an exam and 3D scan, we give you a written, itemized quote with no surprises.

In most cases, no. We begin by understanding your goals, if any imaging is recommended, we'll review it with you and explain why it may be helpful.

Anywhere from 6 to 18 months depending on your unique needs. Our digital 3D planning helps us predict treatment timelines accurately.

The aligners are designed for comfort. Some patients feel minor pressure as teeth shift, but this is generally temporary.

Most patients can begin treatment within a few weeks. Once your personalized plan is ready, your custom aligners are made and we guide you through each step.

At Green Apple Dental, Invisalign treatment is a clear, fixed cost of $4,159. This all-inclusive price covers your aligners, appointments, digital smile simulation, and final retainers with no hidden fees. Many patients also choose flexible payment plans, which can make Invisalign as affordable as $120 to $150 per month.

Our Invisalign treatment includes custom clear aligners, a digital 3D smile simulation, all appointments and adjustments, ongoing monitoring, any necessary refinements, and a set of final retainers. Everything is planned from the start so your treatment is predictable, efficient, and clearly outlined.

Yes, we offer flexible Invisalign payment plans to make treatment more accessible. You can choose a low down payment with manageable monthly installments, and we also provide financing options. Many patients are able to start Invisalign for approximately $120 to $150 per month.

Many dental insurance plans include orthodontic coverage that can be applied toward Invisalign treatment. Our team will review your benefits, help maximize your coverage, and handle the submission process to make everything as simple as possible.

TMJ disorders can result from teeth grinding, jaw clenching, stress, bite misalignment, arthritis, trauma or muscle strain. Often several factors combine.

Many patients feel relief with a custom night guard because it reduces pressure on the jaw joints and protects the teeth from grinding. It is usually the first step in treatment.

It can be. Grinding wears enamel, chips edges and can crack teeth or make them sensitive. Catching it early protects your teeth and any dental work.

Book an evaluation if jaw pain, clicking or headaches keep coming back, if your jaw locks, or if you notice worn or chipped teeth.

Sometimes. Grinding at night can be linked to a restricted airway. Learn more about sleep apnea and airway health .

Almost anyone with a cavity or damaged tooth, especially patients who want a safer alternative to metal amalgam, are concerned about the appearance of silver fillings, or want to replace existing ones with a natural-looking option.

Yes, we help patients replace old amalgam fillings with modern, mercury-free composite fillings, enhancing both the health and the appearance of your smile.

Composite fillings are highly durable and long-lasting for both small and large cavities. We also offer a two-year warranty on fillings, if there's a chip or fracture we redo the work at no cost.

Often, yes. Depending on the damage, a filling, crown or root canal treatment can save the tooth. See us as soon as possible so a small break does not become a larger one.

Most adults with healthy gums and enough jawbone can have implants. If bone has been lost, bone grafting can often rebuild it. We use 3D CBCT imaging to plan every implant precisely.

An implant replaces the tooth root and does not rely on neighbouring teeth, while a bridge anchors onto them. We will explain the pros, cons and costs of each for your situation.

With good home care and regular checkups, implants can last for many years. The crown on top may eventually need replacing from normal wear.

You'll meet Dr. Cancar or Dr. Kooner, who will ask about your concerns and priorities and review your medical history. If you're taking medications, bring a list with dosages. The exam starts with a head and neck check, then we look inside your mouth and chart any existing dental work. A treatment plan is then made with your priorities in mind.

The dentists like to allow an hour for the first appointment. Each patient's needs vary, so the time needed to create a treatment plan varies too. We prefer to book your cleaning after the exam is done.

If you've been seeing a dentist regularly, we can book you for a 30-minute limited exam with your cleaning on the first visit. Please let our receptionist know in advance so we can request your X-rays from your previous dental office.

X-rays are prescribed case by case. The dentists prefer to review your dental history and examine your mouth first. If you have recent dental X-rays, let us know when you book and we will request them from your previous dentist, usually X-rays are needed once a year.

We recommend a dental exam and cleaning every 6 months. Some patients require more frequent cleanings, improving your home routine reduces the time needed at hygiene visits.

Absolutely. Tell us how you feel and we will take things at your pace, explain each step and make sure you are comfortable throughout your visit.

Yes. We care for patients of all ages, from a child's first dental visit to adults and seniors.

Both clinics keep same-day appointments for urgent concerns. Call as early in the day as you can.

Book online any time, or call our Fleetwood clinic at 604-597-1311 or our Newton clinic at 604-503-1722.

We recommend a dental exam and cleaning every 6 months. Some patients need more frequent visits based on their oral health.

A checkup is the examination, X-rays, screening and monitoring. A cleaning is the professional removal of plaque and tartar. Most hygiene visits combine both.

No, X-rays are prescribed on a case-by-case basis after reviewing your history, usually about once a year.

Yes, crowns, bridges, veneers and dentures are colour-matched and custom-designed to blend seamlessly with your natural teeth.

We offer conscious oral sedation to help you feel relaxed during treatment, and our team will walk you through every step before we begin.

Sealants are highly recommended for children as their permanent molars emerge, usually around ages 6–12, and they're an excellent option for teens and adults who are cavity-prone or want added protection.

Sealants can last several years with proper oral hygiene. At routine visits we evaluate their condition and reapply if necessary.

Not at all, applying sealants is quick and completely painless, with no drilling or anesthetic needed.

Many plans cover sealants for children. We bill insurance directly when we can, at BC Fee Guide rates.

Dentists trained in dental sleep medicine can provide custom oral appliance therapy for snoring and mild to moderate obstructive sleep apnea. Diagnosis comes from a sleep study, and we coordinate with your physician.

For many patients with mild to moderate obstructive sleep apnea, a custom oral appliance is a comfortable alternative. Your doctor and our dentists will help decide what is right for you.

Yes. A sleep study confirms whether you have sleep apnea and how severe it is. We can help coordinate this with your doctor or a sleep clinic.

No, but loud snoring most nights, especially with gasping, breathing pauses or daytime tiredness, is worth checking.

Some extended health plans include coverage for oral appliances when sleep apnea is diagnosed. We are happy to help you check your plan.

For many patients with mild to moderate obstructive sleep apnea, an oral appliance is an effective and more comfortable option. Your doctor and our dentists will help decide what is right for you.

Yes. A sleep study confirms whether you have sleep apnea and how severe it is. We can help coordinate this with your doctor or a sleep clinic.

Some patients notice mild jaw or tooth tenderness at first, which usually settles. We check your bite at follow-up visits and adjust the appliance as needed.

Some extended health plans include coverage when sleep apnea is diagnosed. We are happy to help you check your plan.

Yes. Whitening supervised by your dentist is safe for healthy teeth and gums. Some patients notice temporary sensitivity, which settles within a few days.

Often, yes. Invisalign clear aligners straighten crowded teeth and close gaps without brackets or wires. We will let you know at your consultation if aligners are right for you.

With good home care and regular checkups, veneers can last many years. Wearing a night guard helps protect them if you grind your teeth.

Purely cosmetic treatment is usually not covered, but parts of your plan, such as replacing a broken filling or crown, may be. We direct bill most plans and will check your coverage before treatment. See Insurance & Coverage .

Book a smile consultation. We will examine your teeth, talk through your goals and explain every option, including costs, before anything begins.

Yes, for cases with veneers or several front crowns we do a custom wax-up of your new smile before starting. For Invisalign patients we use an iTero scanner to show you your after immediately.

We offer conscious oral sedation to help you feel more relaxed during your dental treatment.

Many patients experience relief with a custom night guard because it reduces pressure on the jaw joints and minimizes nighttime grinding. It is usually the first step in a TMJ plan.

Emface tones and re-balances the muscles of the face and jaw without needles or downtime. For patients with chronic clenching, calmer muscles mean less joint strain, fewer headaches and a better foundation for any cosmetic or orthodontic work that follows.

Book an evaluation if you have persistent jaw pain, morning headaches, clicking or locking, worn teeth, loud snoring or unrefreshing sleep.

Some mild cases may improve temporarily, but persistent symptoms often require professional evaluation and treatment to prevent worsening.

Yes. Chronic grinding and clenching place excessive pressure on the jaw joints and surrounding muscles, which can contribute to TMJ symptoms.

Yes. CEREC restorations are milled from the same high-strength ceramics used by dental labs. Because the crown is designed from a precise digital scan, the fit is often better, which protects the tooth underneath.

CBCT uses a very low radiation dose, comparable to a few days of natural background exposure, and we only recommend a 3D scan when it changes how we plan your treatment.

Emface is a non-invasive facial muscle therapy. At Green Apple Dental we use it as part of comprehensive care: balancing the jaw and facial muscles supports TMJ relief and gives cosmetic treatments a healthier foundation. It is coordinated with your dental plan, not offered as a stand-alone spa service.

Both Surrey clinics run the same all-digital workflow, including intraoral scanning, digital X-rays and CBCT imaging. Call either clinic and our team will book you at the location that suits you.

Yes! Our professional whitening treatments are safe and performed under expert supervision to ensure the best results with minimal sensitivity.

With proper oral care and lifestyle choices, results can last from 6 months to 2 years. Avoid staining foods and drinks, and maintain regular dental cleanings for longer-lasting whiteness.

Some patients experience temporary sensitivity, but our advanced techniques and desensitizing agents help minimize discomfort.

Rinse gently with warm salt water, take an over-the-counter pain reliever as directed on the package, avoid chewing on that side and use a cold compress on your cheek for swelling. Call us if the pain gets worse.

No. Pain can come from a cavity, a crack, gum irritation or sensitive enamel. We examine and image the tooth first, then explain the simplest treatment that will fix the cause.

With proper care, porcelain veneers can last 10–15 years or longer. Our team will provide maintenance tips to maximize their longevity.

Veneers are a long-term solution. Our dentists use a minimally invasive approach, preserving as much of your natural tooth structure as possible.

Porcelain veneers are highly resistant to stains, keeping your smile bright and white for years to come.

Veneers are a great choice for correcting multiple aesthetic concerns with a single treatment. During your consultation we'll help you determine if they're the best option for your smile goals.

No, some people's wisdom teeth will not cause complications, and therefore do not need to be removed. We'll assess yours during your exam.

There isn't one ideal age, but generally in the late teens. We can help you decide when the best time is for you during your exam.

We don't offer treatment under general anesthetic, but we do offer conscious oral sedation to help you relax. For complicated extractions we may refer you to an oral surgeon, where sleep sedation is an option.